x77 Privacy Policy

This Privacy Policy describes how x77 ("we," "our," or "the Platform") collects, uses, stores, and shares personal information relating to individuals who register and use the x77 online gaming platform, accessible at x77.ng.

x77 operates exclusively for players located in the Philippines. All data handling practices described in this policy are applied consistently to all registered account holders, regardless of location within the Philippines — whether you are playing from Manila, Cebu, Davao, or anywhere else in the country.

We take our responsibilities regarding personal data seriously. We collect only the information we genuinely need, we use it for defined purposes, we keep it secure, and we give you clear rights over your own data. This policy is designed to explain all of that plainly.

x77 collects personal data in the following ways:

Information you provide directly — when you register an account, you provide your name, date of birth, email address, mobile number, and residential address. During identity verification (KYC), you submit government-issued ID documents. When contacting support, you provide the details included in your messages.

Information collected automatically — when you use x77, we collect technical data about your device and session, including your IP address, browser type, operating system, session timestamps, pages visited, and actions taken on the platform. This data is generated as a natural part of how internet services function and is used to maintain platform performance, detect security anomalies, and improve the user experience.

Payment and transaction data — when you deposit or withdraw funds, we collect information about the transaction — amounts, timestamps, and the payment method reference (such as a bank transfer reference or e-wallet transaction ID). Full payment account credentials are handled by the respective payment processor and are not stored on x77's systems.

Verification documents — as part of Know Your Customer (KYC) requirements, you may be asked to provide copies of valid Philippine government-issued identification. These documents are used solely for identity verification purposes and are stored securely with access limited to authorised personnel.

x77 uses collected personal data for the following specific purposes:

• Account creation and management — to register your account, maintain your profile, and manage your relationship with the platform.
• Identity verification — to confirm that you are who you say you are, that you meet the eligibility requirements (21+, Philippine-based), and to satisfy our KYC obligations.
• Transaction processing — to process PHP deposits and withdrawals accurately and to maintain a complete transaction history for your account.
• Platform security and fraud prevention — to detect, investigate, and prevent fraudulent activity, account takeovers, money laundering, and misuse of the platform.
• Customer support — to respond to your inquiries, resolve disputes, and provide assistance with your account.
• Platform improvement — to analyse usage patterns and identify areas where the x77 experience can be improved for Philippine players.
• Communications — to send you account-related notifications such as transaction confirmations, security alerts, and policy update notices. Promotional communications are sent only where you have consented to receive them.
• Legal and regulatory compliance — to meet our obligations under applicable Philippine law, including anti-money laundering requirements and data protection standards.

We do not use your personal data for purposes beyond those listed above without your explicit consent.

x77 processes personal data on the following legal bases:

• Contract performance — processing is necessary to operate your account and deliver the services you have signed up for. Without this data, we cannot provide the platform.
• Legal obligation — certain processing activities — including identity verification and transaction record-keeping — are required under applicable laws.
• Legitimate interests — we process some data to protect the security and integrity of the platform and to improve service quality for all players, where doing so does not override your rights.
• Consent — where we rely on your consent — for example, for marketing communications — you may withdraw that consent at any time by contacting support or using the unsubscribe option in communications.

x77 does not sell your personal data to any third party. We share personal data only where it is necessary for platform operations or legally required:

• Payment processors — to process PHP deposits and withdrawals via Philippine bank transfers and e-wallets. These providers receive only the information required to complete the transaction.
• Identity verification providers — to verify your identity during KYC. These providers operate under their own privacy standards and are engaged only for verification purposes.
• Technical infrastructure partners — cloud hosting, platform security, and analytics providers who support x77's operations. These partners process data only under instruction from x77 and under applicable data processing agreements.
• Legal authorities — we disclose personal data to law enforcement or regulatory bodies when required to do so by law, court order, or formal request from an authorised authority.

All third-party partners who handle personal data on behalf of x77 are required to maintain appropriate security standards and to use the data only for the specified purpose.

x77 retains personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. In general:

• Account information and transaction records are retained for the duration of your account's active status and for a defined period after account closure, to meet legal and audit obligations.
• Identity verification documents are retained for the period required under anti-money laundering regulations.
• Support communications are retained for a period sufficient to resolve disputes and maintain service continuity.
• Technical logs and session data are retained for shorter periods appropriate to security monitoring and platform improvement purposes.

When retention periods expire, data is securely deleted or anonymised. If you request deletion of your data before the end of a retention period, we will delete what we are legally permitted to delete and explain any categories that must be retained under law.

x77 implements technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. These include:

• SSL/TLS encryption on all data transmitted between your device and x77's systems.
• Access controls limiting who within x77 can access personal data, based on the principle of least privilege.
• OTP authentication for account access where applicable, adding a second layer of security beyond your password.
• Secure storage of identity documents and sensitive account information, with access logging.
• Ongoing monitoring of platform activity to detect anomalies and security threats.

No online platform can guarantee absolute security. You also have a responsibility to protect your own account — use a strong, unique password and do not share your login credentials with anyone. If you suspect unauthorised access to your x77 account, contact support immediately.

x77 uses cookies and similar technologies to operate the platform correctly and improve the experience for players. Cookies are small text files stored on your device when you visit the site. We use them for the following purposes:

• Session cookies — to keep you logged in during your visit and maintain game session state.
• Preference cookies — to remember settings such as language and display preferences.
• Analytics cookies — to understand how players use x77, which pages are visited most, and where the experience can be improved. Data collected via analytics is aggregated and not linked to individual accounts for this purpose.
• Security cookies — to detect and prevent fraudulent activity and unauthorised access attempts.

You can manage cookie settings through your browser's privacy controls. Note that disabling certain cookies — particularly session cookies — may prevent some parts of x77 from functioning correctly. x77 does not use cookies to serve third-party advertising.

As an x77 account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact support at [email protected] with your account details and a description of your request.

x77 is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under 21. If you are under 21, you must not create an account or use x77 in any way.

If x77 becomes aware that an account has been registered by or on behalf of a person under 21, that account will be immediately closed and any associated data will be deleted to the extent possible. If you have reason to believe that a minor has registered on x77, please contact us at [email protected].

x77 may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or platform features. When material changes are made, we will notify registered account holders via email or an in-platform notification before the changes take effect.

The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically. Your continued use of x77 after a policy update constitutes acceptance of the revised terms.

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, please contact the x77 support team:

[email protected]

Please include your registered account username, a clear description of your query or request, and any relevant reference information. For general questions about x77, the FAQ page covers common topics relating to accounts, payments, and platform features.